IT Image  Pte Ltd will offer Warranty service as a Value Added Service on behalf of the principals.

 To obtain Warranty service:

1. Warranty confirmation form must be presented together with the Original Sales Invoice duly stamped and dated.
2. We will forward the RMA request to the principal company.
3. Warranty replacement in such case can take between 4-6 weeks.  
4. Register Now

Warranty is VOID if any defect such as the below list is found on the defective products returned:

• Accident, misuse, neglect, fire, water, lightning or other acts of nature, unauthorized persons or technical representatives.

• Repair or attempted repair by unauthorized persons or technical representatives.

• Products on which the serial number have been defaced, modified or removed.

• Any damages caused by use of equipment/system not meeting standard specifications.

• Any damage of the product due to shipment.

• Any other causes which does not relate to product defects.

• Software-related problems (exp. software compatibility, viruses)

• Battery condition, AC Adapter, dead-pixels on LCD.  

• Defects caused by end-user tampering

• The customer is responsible for returning and collecting the defective product at his/her own expense.

IT Image Pte Ltd shall not be liable for:

Ø  Damage to other property caused by defects in the product, damage based upon inconveniences.

Ø   Losses due to loss of time/use of product, loss of profit/business opportunity, loss of goodwill or any other commercial losses, even if advised of the possibility of such damages.

Ø   Any other damages, whether incidental, consequential or otherwise.  

Ø   Any claim against the customer by any other party.

Send mail to webmail@it-image.com with questions or comments about this web site.
Copyright © 2005 IT Image Pte Ltd
Last modified: July 24, 2008